Vivaticket enhances its enta platform to provide additional support to clients

Leading global ticketing business, Vivaticket, has enhanced its enta platform to provide a host of benefits that are being requested by its clients across Australia.

During these challenging times, Vivaticket’s ticketing and CRM functionality for the arts community has been strengthened despite the ongoing lockdown uncertainty across parts of Australia.

Providing local Australian development and support has allowed Vivaticket to listen closely to client needs and bring a host of new and enhanced features to an ever-changing landscape.

The latest release allows Vivaticket clients to:

• Expand gift voucher and credit functionality to allow customers and users to plan for attending future events.

• Integrate with the NSW Dine and Discover program allowing customers to validate and pay with their vouchers – Vivaticket’s enta platform is the only ticketing solution to offer this online.

• Increase functionality for conferencing and all-day events.

• Further develop integration with MailChimp allowing for pre and post show event EDMs using MailChimps automation features.

• Provide new options to utilise souvenir tickets, allowing promoters to deliver customised experiences for their events.

• Expand sales channel functionality, giving venue and promoters a greater picture of audiences tastes and behaviours.

• Amplify enta’s integrations with MailChimp, Microsoft Power BI, and Artifax adding a whole range of tools into enta’s already extensive range of capability allowing for increased communication, analytics, and venue management information to flow between the platform and third party software.

Oliver Smith, Business Development Manager of Vivaticket’s Australian operations advises, “we understand that our clients’ needs are changing as the pandemic rolls on and we’re adapting our enta platform to help provide the new requirements customers, venues and promoters need.

“Having a local Australian development and support team, along with our international team, allows our platforms much more mobility than is provided by our competitors. We proudly support the Australian arts industry, and as we all get through some rough times, we’re doing everything we can to help ease that workload for our clients.”

Click here to contact Vivaticket via their entry in the Australasian Leisure Management Supplier Directory.

Image: Vivaticket welcomed The Events Centre, Caloundra (TEC) as one of their recent Australian clients of their renowned Ticketing and CRM solution. As an important client, TEC has access to Vivaticket’s elite Ticketing and CRM solution, exceptional customer service, along with copious new functionalities and developments.