Vivaticket announces product enhancements to drive post COVID growth

Mindful of impact COVID-19 restrictions have had on the global arts and attractions industry, Vivaticket has been using this time to its advantage, working on new enhancements and improvements to the company and our ticketing solution.

This has included enhancements to Vivaticket’s existing integration with the MailChimp EDM software, Vimeo integration to provide ticketing for clients who are streaming their shows, and enhancements to the Seat Ownership functionality to address the COVID-19 requirements.

Clients can now automate pre and post-show emails to customers who attend a performance, via our integration with MailChimp. The information about who is to receive the pre and/or post-show email is automatically sent from the Vivaticket solution to Mail Chimp daily.

Using Mail Chimp’s automation features, clients will be able to trigger when these emails are sent. This will assist in marketing efforts, in addition to allowing clients to communicate quickly with their customers about closures, and other important details relating to COVID-19.

Additionally, Vivaticket has created an integration with Vimeo (other streaming services are also available) allowing clients to make a purchase and view video content within their website.

The enhancement of Seat Ownership functionality will help clients address the required COVID-19 reporting requirements with Vivaticket seeing that many of its clients have already prepared their websites for when sales restart.

Advising that the company has been inspired seeing its customers work on their businesses, Vivaticket Pty Ltd Managing Director, John Godwin stated “during this time, the local Vivaticket team have also been busy providing additional training, developing report enhancements, testing the next version of the Vivaticket solution and implementing our software at four new sites in Queensland, Victoria, Tasmania and NSW.”

Click here to contact VIVATICKET via their entry in the Australasian Leisure Management Supplier Directory. 

Image: Vivaticket client the the La Scala Opera House in the Italian city of Milan.