Priava releases new online booking module to improve customer experience

To ensure venue operators are able to operate without further disruption in the wake of COVID-19, Priava has released their new Online Booking Module which includes new features and enhancements to improve the customer's experience.

Last year, Priava secured the award for 'Best Venue Booking Solution' at the 2019 Event Technology Awards for their commitment to streamlining venue booking processes with their enterprise-grade venue and event management solution.

As restrictions for public gathering are slowly being lifted, Priava recognise that some of the main priorities for venues include guests' comfort and safety and generating revenue for the business. Generating future bookings even if you are temporarily closed can be facilitated using Priava’s new Online Booking Module.

Priave advise that the top five benefits of the Online Booking Module in place include:

1. Receive bookings 24/7: Priava gives your customer the freedom to book a venue anytime they choose and maximises your revenue and booking occupancy.

2. Hassle-free management of bookings: Our Online Booking Module allows customers to create and manage their regular bookings online driving staff efficiency and optimising customer service. This is ideal for recurring events like court hire, weekly meetings etc

3. Increase revenues thanks to up-selling: Using the Online Booking Module your team can create, publish, promote and sell packages and additional items. You can combine them as a package or let customers choose the items they want.

4. Optimise your cancellation fees and specific cutoff times: Whether it's peak season and you're at your busiest, or it's a time of uncertainty and bookings are in flux, setting up a cancellation fee and cutoff times gives you more flexibility and financial security.

5. Payments are easier and faster: Link your existing payment gateway or use Priava inbuilt gateway. You can require from your clients to pay immediately when they book online.

For more information visit https://www.priava.com/