Australasian Leisure Management
Apr 22, 2025

ROLLER expands support for karting venues

Attractions and entertainment management platform ROLLER has announced that it is deepening its involvement in the family/social entertainment centre sector by expanding its support for karting attractions.

With the sector continuing evolve and diversify, ROLLER is investing in the expertise and technology to help operators meet guest expectations, streamline operations and unlock new growth opportunities.

ROLLER Chief Executive and founder, Luke Finn stated "FECs are increasingly blending activities like karting, laser tag, and arcade gaming to deliver memorable experiences.

"ROLLER's additional focus on karting strengthens our ability to support modern attractions as they innovate and grow."

To lead this expansion, ROLLER has welcomed three new team members.

Wes Ratcliff has taken on the role of General Manager – Karting while Matt Newell and Christina Bartlett have each been appointed as Customer Success Managers - Karting.

The trio bring decades of hands-on experience in venue operations and karting-specific technology, ensuring ROLLER remains closely aligned with the needs of operators on the ground.

Finn added "Wes, Matt, and Christina bring deep industry experience that reinforces our commitment to helping the global karting and FEC community drive growth and innovation.”

With its growing portfolio of karting customers - including Amp Up Action Park, Entertainment Park, Kiltorcan Raceway, Partee Shack and Top Gear Racing in the USA; Spitfire Indoor Karting in NSW and Gridline Racing in the UK - ROLLER is already the platform of choice for many leading brands.

Karting operators depend on ROLLER's powerful, cloud-based platform to:

  • Drive revenue with online bookings, memberships, and upsells

  • Automate guest check-ins, race scheduling, and waivers

  • Streamline operations with robust integrations and smart race management tools

  • Deliver seamless experiences through integrated payments and digital wallets

  • Track fleet maintenance and manage staff training with ease

  • Boost retention with real-time leaderboards and race result-sharing

Jay Frost, Managing Director of Gridline Racing, noted "ROLLER genuinely made a massive improvement to our business the first weekend it went live, resulting in the busiest weekend achieved in the 18 years we've been operating.

"It helped streamline operations, increase sales, and improve guest experience. We're excited to see ROLLER continue their investment and improve on what's already a very good package, but also look forward to what's ahead with Wes and Matt leading the effort."

Click here to contact Roller Software via their entry in the Australasian Leisure Management Supplier Directory.

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