Australasian Leisure Management
Apr 8, 2020

Western Leisure Services launches Social Engagement Program during COVID-19

WynActive, the management arm of Western Leisure Services, has initiated a Social Engagement Program to support its employees along with the wider Wyndham City community during COVID-19.

WynActive manages the three Wyndham City recreation centres, AquaPulse, Werribee Outdoor Pool and Eagle Stadium, which closed to the public on 18th March, in line with government restrictions on social gatherings.

The combined Health & Fitness and Learn to Swim membership of the centres totals over 9,000 and management quickly identified that those members may need assistance during the period of social isolation now in place.

The WynActive staff and management team developed and implemented a range of initiatives aimed at providing the whole community with support and assistance.

Initiatives activated include:

  • Immediate cessation of all charges until the centres reopen

  • Two daily exercise classes with WynActive instructors via Facebook: a 30-minute live class at 9am and a pre-recorded class that can be adapted to any length at 2pm

  • Launch of the ‘Connect’ program involving support phone calls to members to check in and alleviate potential negative effects of social isolation

  • The ‘Find Your 30 - Do It Your Way’ campaign which provides ideas and support for people to undertake at least 30 minutes of exercise per day

  • A daily Quote of the Day across WynActive social channels to help support and inspire the Wyndham community

  • The launch of WynActive Webcasts broadcast on all WynActive socials and the website featuring conversations with notable people within the community on coping with social isolation

Western Leisure Services Chief Executive, Alison Dixon highlights that WynActive is an integral part of the Wyndham community and supporting the broader community through difficult times is a key priority.

Dixon notes “the WynActive team has responded brilliantly to these unusual circumstances. We have a passionate team who just want to help.

“We are reaching out not only to our members, but to the whole community through our welfare phone calls, our fitness videos, our webcasts and our continual presence on social media.

“A number of the stories I have heard really show that some people are doing it tough and are very grateful for the contact from the team. If we can help just one person then it has been worthwhile.”

A new website to assist the community to access important information (videos and social media) has been fast-tracked, is now live at www.wynactive.com.au and all initiatives have been linked to the Wyndham City’s ‘Wyndham Together’ website www.wyndhamtogether.com.au.

Image top: The state-of-the-art AquaPulse in Hoppers Crossing, Victoria; and above Eagle Stadium managed by WynActive

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