MITEC exhibitions backed by industry-leading event management platform

The new Malaysia International Trade and Exhibition Centre (MITEC) is aiming to deliver a whole new level of convenience with the recently launched event management and coordination platform aiming to offer a seamless client experience.

Powered by Ungerboeck, the industry leading software offers a full-featured purpose-built Customer Relationship Management (CRM), sales, event and financial system to streamline, simplify and enhance the overall client experience by creating a centralised location for all event documentation.

MITEC  Director of Marketing and Sales, Mala Dorasamy, who is also the project manager sees that the digital solution demonstrates the venue’s ongoing commitment to ‘client-centricity’ in ensuring their needs are met from initial contact, booking confirmation, event planning stage through to its completion.

Dorasamy explains “the cloud-based platform provides the dynamic flexibility to allow us to move quicker, track information better, and save our team members valuable time from having to manage large volumes of paperwork as checking for availability, booking of spaces and other tasks can now be accomplished easily from anywhere.”

Commenting on the launch of MITEC’s Ungerboeck for Venues platform, Ungerboeck Asia-Pacific Managing Director, Fred Lazzerini stated “we are proud to partner with MITEC, providing the technology that will allow this world-class facility to deliver a truly exceptional experience for its clients.

“As a state-of-the-art facility, MITEC has a forward-thinking, agile team that embraces the convenience and enhanced level of engagement that Ungerboeck’s digital platforms provide.

We look forward to working with MITEC into the future to introduce even more functionality as the Venue’s needs evolve.”

MITEC Chief Executive Gunther Beissel advised that the venue had opted for Ungerboeck’s event and venue management software as it is a fully-loaded, end-to-end system with extreme flexibility to personalise and customise the software to the Venue’s needs including integration with payment gateway and online service order which will be upgraded at a later stage.

Beissel added “we are constantly looking for ways to create new experiences and develop our innovative client value proposition to ensure the best possible service for our clients and the client-facing portions of the software is one of the ways to a seamless and paperless communication.”

MITEC aims to roll out the Exhibitor Service Centre by the end of the year which will allow clients to complete applications, manage document, submit orders for Venue’s services including audio visual, stand catering, resources and make payments from the comfort of their office.

Offering over 45,000 metre² of exhibition space and triple volume exhibition halls, MITEC is Malaysia’s largest exhibition centre.

Offering the largest pillar-less exhibition hall in Malaysia, MITEC is the first component within the high-modern development in KL Metropolis, a city within a city where trade, commerce, living and transport converge over 75 acres of prime land development.

The venue offers spacious 11 exhibition halls as large as eight football fields combined, a ballroom and 13 meeting rooms.

Click here to contact Ungerboeck Systems via their entry in the Australasian Leisure Management Supplier Directory.

Image: MITEC.

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