Fitness First Australia uses Inspire app to engage staff

With 67 sites across the country and only 15% of their staff having access to work email, Fitness First Australia has long faced the challenge of engaging their team members through communications and providing access to meaningful learning and development.

Their solution is called Inspire, a technology initiative that was so impressive it was awarded ‘Best use of Technology’ at the 2016 Australian HR Awards.

Inspire is a multi-purpose learning and development (L&D) and communication system which provides the experience of an app, while remaining compatible on different devices such as desktop and tablet.

Regardless of whether employees are in an office, club or on-the-go, Inspire provides a single point of access to register complete and track L&D modules and central newsfeed which delivers announcements and real-time updates straight to the palm of their hand.

Speaking after the receipt of the Best use of Technology Award last year, then Fitness First Australia National Learning and Development Manager Peter Madden stated "we wanted to combine education and communication into an app to be delivered on mobile devices.

“We wanted people to embrace learning but also take a positive spin on communicating with each other – and make it easy to do so.”

Fitness First’s app, ‘Inspire’,  which is available to every employee, is comprised of three core components that abide by the company’s mantra: “be inspired and inspire others”.

These are:

Learn: This component includes a host of modules and reporting facilities to keep employees up to date with information relevant to their industry.

Discover: This includes a video library and additional learning tools for upskilling, as well as specific techniques for training. ‘Discover’ also comprises the employee intranet, which is accessible on mobile devices.

Connect: This allows every employee to create a professional Fitness First network.

For example, ‘connect’ has allowed staff in NSW to share best practice tips with employees in Queensland. This is done by posting through the network and communicating using the internal employee communications system to seek and share inspiration.

Nominations for the 2017 Australian HR Awards close on Friday 12th May.

For more information and details on how to enter go to www.hrawards.com.au.

With thanks to Human Resources Director Magazine (HRD).

Lower image shows Fitness First Australia's recently opened Barrangaroo 'Titanium' club.

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