Digital transformation cuts Mandurah Performing Arts Centre workload by 60%

Two years after undertaking a comprehensive digital transformation, Mandurah Performing Arts Centre (ManPAC), the artistic and creative hub for the Peel region in Western Australia, has not only increased its productivity grown but has also enhanced its reputation among local artists, audiences and the community.

By moving away from their paper-based system, ManPAC has significantly reduced their workload by 60% which has enabled the centre to manage their time more efficiently and allocate their resources more effectively.

ManPAC Business Manager, Marc Missiaen added “with our cloud-based event management platform, we have eliminated the margin for errors.

“Our team has a clear visibility on the details of each event hosted in our venues. They are more engaged and can better assist our customers with their needs.”

With the implementation of Ungerboeck Software, the team at ManPAC is now able to save space booking confirmations, orders, dates, and contracts in one secured location. Recurring events are easily rescheduled from one year to another while keeping all details from previous editions on record. This has eliminated the requirement for staff members to process information manually, and repetitive tasks are handled within the software directly.

Missiaen adds “administrative tasks that used to take 30 minutes to complete are now achieved in less than 10 minutes. When you take into consideration the time and energy saved, the initial investment is meaningless.

“I think that Performing Arts Centres have no choice but to transform if they want to remain competitive in the future.”

ManPAC can now focus on growing their activity, welcoming additional events every year and generating more revenue.

With just a few months to go until the end of the year, the venue already has an almost fully booked agenda for the year with many bookings coming in for 2020.

Click here to contact Ungerboeck Systems via their entry in the Australasian Leisure Management Supplier Directory.