Australasian Leisure Management
Sep 28, 2024

ASM Global advances inclusivity at Dubai’s Coca-Cola Arena

In a significant step towards inclusivity, Dubai’s Coca-Cola Arena has become the first arena in the region to join Hidden Disabilities Sunflower - the initiative designed to support individuals who have non-visible disabilities.

Highlighting its commitment to creating an accessible and welcoming environment for all visitors, regardless of their personal challenges, Coca-Cola Arena's decision to adopt the program is seen as a reflection of its dedication to enhancing the guest experience for everyone.

In a statement, Coca-Cola Arena management advised that the “decision to adopt this program is a reflection of (our) dedication to enhancing the guest experience for everyone.

“As a leading entertainment and sports hub in the GCC, the arena is known for hosting a diverse range of events from international concerts and sports events to family shows and corporate gatherings. By joining Hidden Disabilities Sunflower global network, Coca-Cola Arena is setting a new standard for inclusivity in the region's live events sector.”

Explaining that the process to implement the Sunflower at Coca-Cola Arena “has been meticulous and thoughtful”, the statement added “the arena has trained its staff to recognise and respond to the needs of individuals with hidden disabilities.

“Staff members have been educated on how to offer assistance respectfully and efficiently, ensuring that every visitor feels supported and valued.”

Commenting on the official launch of Hidden Disabilities Sunflower at Coca-Cola Arena, Mark Jan Kar, ASM Global’s Senior Vice President - Entertainment & Content Development, MENA, advised “this initiative is especially significant in the GCC region, where the concept of hidden disabilities and inclusive practices is still gaining traction.

“By leading the way with Hidden Disabilities Sunflower and investing in our team's awareness and support training, we strive to foster a more inclusive culture. This focus aligns with the broader goals of promoting diversity and ensuring that all individuals have equal opportunities to enjoy live events.”

Andy Faulkner, Chief Executive of Topland, the exclusive partner of Hidden Disabilities Sunflower in the Middle East, added “we are delighted to welcome Coca-Cola Arena as the first entertainment venue joining Hidden Disabilities Sunflower network in the Middle East.

“Implementation of the Hidden Disabilities Sunflower demonstrates company's commitment to creating inclusive and supportive environment where Sunflower wearers can enjoy all that Coca-Cola Arena has to offer”

The introduction of Hidden Disabilities Sunflower at Coca-Cola Arena is part of a broader trend towards inclusivity within the events and entertainment industry.

Hidden Disabilities Sunflower offers support for a wide range of conditions such as autism, chronic pain, mental health issues, and other disabilities that are not immediately apparent.

Image: Dubai’s Coca-Cola Arena announces its partnership with Hidden Disabilities Sunflower.

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