Vail Resorts suspend operations at Mt Hotham and Falls Creek due to latest COVID-19 outbreak

Vail Resorts is suspending ski-lift operations at Falls Creek and Hotham Ski Resorts, effective from today until 19th August, after careful consideration of Victoria's new “stay at home directions” due to the recent COVID-19 outbreak.

The Company will continue to assess the situation and follow the guidelines of the state health authorities in evaluating if it is advisable or feasible to reopen.

Vail Resorts Australia Senior Vice President and Chief Operating Officer, Pete Brulisauer advised “we did not make this decision lightly as we know our employees, guests and the communities where we operate have already endured so much hardship this year.

“However, we are focused first and foremost on health and safety, following local health guidelines and doing our part to support efforts across Victoria to address the recent rise in Coronavirus cases. We recognise this is incredibly disappointing to our guests and pass holders, including those who have made reservations at Hotham and Falls Creek this season. We thank them for their patience and understanding as we continue to navigate this incredibly challenging time.”

Perisher will remain open and is unaffected by this decision, operating in accordance with COVID-19 restrictions in NSW.

All reservations for lift tickets, ski and ride lessons and rental bookings will be cancelled and fully refunded. Guests will be contacted with information on processing refunds and are asked to refrain from calling the call centres at this time.

Guests who purchased a 2020 Epic Australia Pass, who have not used the pass and who do not wish to proceed with their pass purchase, may obtain a refund by making a request here no later than Sunday 12th July. After the 12th July refund deadline, the 2020 Epic Australia Pass is non-refundable except as provided for under Epic Coverage and under Australian Consumer Law.