Australasian Leisure Management
May 24, 2022

Ungerboeck debuts industry-first application for mitigating risk to events and venues

Following its acquisition of products developed by risk management agency Reliance Risk, leading global event software company, Ungerboeck will be debuting an industry-first application for mitigating risk to events and venues.

Risk management is an essential part of venue management and event planning. As the industry continues to be impacted by major shocks like the COVID-19 pandemic, terrorism, accidents, and severe weather incidents, Ungerboeck is committed to helping its customers better manage risks of all kinds.

The acquisition of both Reliance Risk products, RiskSense101 and VRM360, gives Ungerboeck the power to offer a valuable new solution: Risk Manager by Ungerboeck. The new application is specifically designed to give venue and event organisers a better understanding of threats and help them be proactive instead of reactive in the face of potential issues.

Wayne Middleton, founder of Risk Sense Technologies and co-developer of the new application advised “the unique nature of events dictates the need for a customised, simple, but powerful technology solution to help mitigate and monitor risk. We have built this into Risk Manager by Ungerboeck and are grateful for the shared vision, passion, and global reach that Ungerboeck brings to help our industry manage risk.”

Steve Mackenzie, Executive Vice President of Ungerboeck, said the new application fills a void in the market, noting that “over the past few years, several events have become major headlines for all the wrong reasons.

“Think of the Manchester Arena bombing, the shooting in Las Vegas, or the Astroworld crowd incident. By offering this tool, we are ensuring venue and event operators are equipped to identify potential risks and produce the necessary tasks and reports to back up the process.”

Before joining the Ungerboeck family, Middleton’s risk management software was already used in venues across the Asia Pacific Region. Now thanks to Ungerboeck’s global reach, thousands of additional organisations will benefit.

Steve Hevern, General Manager of Qudos Bank Arena stated “Qudos Bank Arena, along with the larger ASM Global operated venues throughout Australia, have held a license to the software for over seven years. It has been an important tool in helping us understand the risks that our venues encounter and ensure that we have taken appropriate measures to mitigate them.

“We congratulate Wayne and Ungerboeck on this global partnership and look forward to more innovative technology that will help us continue to host safe and successful events.”

Middleton will continue in his role as Managing Director of Reliance Risk, and as a risk management consultant, setting the benchmark for best practices across the industry.

Mackenzie went on to say “we'll build on the unique system that Wayne, a world-renowned risk management expert, has developed over the past decade.

“This is incredibly exciting for the market to finally have access to a dedicated risk management software.”

Click here to contact Ungerboeck Systems via their entry in the Australasian Leisure Management Supplier Directory.

Click here to contact Reliance Risk via their entry in the Australasian Leisure Management Supplier Directory.

Image: Ungerboeck Executive Vice President, Steve Mackenzie (left) and Reliance Risk founder, Wayne Middleton (right)

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