Australasian Leisure Management
Jan 21, 2025

Royal Life Saving condemns assaults on pool lifeguards

Following an assault by a group of youths on a teenage lifeguard at the Casey Aquatic and Recreation Centre (ARC) in suburban Melbourne and multiple reports this summer of lifeguards being violently assaulted, abused and even spat on, Royal Life Saving Society - Australia is condemning all violence, abuse and aggression directed at lifeguards and swim teachers, and calling for patrons to Keep Their Cool at the Pool.

According to Royal Life Saving research, last year there were over 2,000 incidents of abuse, violence, and aggression directed at staff working in aquatic facilities around the country.

To support the safety and wellbeing of staff working in aquatic facilities, prior to Christmas Royal Life Saving launched its ‘Keep Your Cool at the Pool’ campaign, which sets clear behavioural expectations for patrons and calls for users of aquatic facilities to treat each other and staff respectfully.

Royal Life Saving General Manager - Capability & Industry, RJ Houston stated “violence and aggression towards lifeguards and swim teachers is unacceptable.

“Our campaign has been developed to reinforce a culture of respect, cooperation, and zero-tolerance for aggression in aquatic facilities.

“Lifeguards and swim teachers provide a critical lifesaving role to the community and are there to keep everyone safe. When they give instructions to swimmers, this is to maintain a safe and enjoyable environment for all.

“Aquatic facilities should be safe spaces not only for swimming but for staff to work. That’s why we’re encouraging everyone to ‘Keep Their Cool at the Pool’ this summer and support our lifeguards and swim teachers by standing against occupational violence and aggression.”

The ‘Keep You Cool by the Pool’ campaign has garnered strong support from aquatic industry leaders.

Emphasising the importance of respect for lifeguards and swim teachers in the community, Belgravia Group Manager - Health & Safety Scott Vanderheyden, noted “unfortunately, lifeguards and swim teachers are often abused for providing basic safety instructions to users, such as to keep watch over their children or use a particular area of the facility.

“This can lead to hesitation in providing safety instructions promptly, which is the last thing we want from our lifeguards and swim teachers, as their guidance is essential for everyone’s safety. It’s crucial for all pool users to show respect to lifeguards and swim teachers during their visit.”

AUSTSWIM General Manager Georgie Nichol echoed this sentiment, saying abuse of any kind has no place in public swimming pools.

Nichol stated “we stand united with our colleagues at Royal Life Saving in championing a culture of respect and zero tolerance to abuse.

“Swim teachers play an invaluable role in delivering vital water safety education within our communities, and we believe that all educators deserve a workplace where they feel respected, supported, and free from intimidation.

“We are committed to creating a safe and respectful environment for all swim teachers. Let’s stand together to end all forms of abuse and ensure every swim teacher feels respected and valued."

The Y Victoria's Chief Risk Officer, Dan Coathup said ensuring young people have a safe and positive experience at work is vital, adding “lifeguards and swim teachers are vital to keeping our pools safe and fun this summer, and they deserve respect.

“The ‘Keep Your Cool at the Pool’ campaign highlights the importance of creating a workplace where our staff feel safe, supported and protected as they grow in their careers,” said Coathup.

For more information about the ‘Keep Your Cool by the Pool’ campaign, click here to visit the Royal Life Saving campaign website.

Main image credit: Royal Life Saving Society - Queensland.

Related Articles

Youths assault young lifeguard at Casey ARC
Jan 20, 2025
Royal Life Saving to stage symposium on future of aquatic facilities
Jan 5, 2025
Royal Life Saving WA and LIWA Aquatics celebrate 20 years of Watch Around Water program
Dec 19, 2024
‘Keep Your Cool at the Pool’ Campaign urges respect for lifeguards and other aquatic facility staff
Dec 15, 2024
Royal Life Saving Australia launches 7th Edition Swimming & Lifesaving manual
Nov 28, 2024
Royal Life Saving highlights summer job opportunities in aquatic centres
Nov 5, 2024
Royal Life Saving encourages aquatic facility managers to adopt key health and safety guidelines and regulations
Oct 22, 2024
Royal Life Saving launches new fatal drowning dashboard
Oct 15, 2024
Royal Life Saving Queensland set to introduce AI-enhanced drowning detection systems training
Oct 2, 2024
Life Saving Victoria report shows Y Victoria leading in safety and compliance
Oct 1, 2024
GameDay backs Royal Life Saving South Australia swim programs
Sep 5, 2024
Royal Life Saving supports new Australian Standard for home swimming pool safety
Sep 2, 2024
Belgravia Leisure gains further recognition for safety and compliance achievements
Aug 27, 2024
Belgravia Leisure spotlights benefits of connecting through aquatic and recreation centre experiences
Aug 5, 2024
Royal Life Saving highlights importance of World Drowning Prevention Day
Jul 24, 2024
Royal Life Saving releases finalised National Aquatic Workforce Framework
Jul 16, 2024
Royal Life Saving releases new aquatic industry resources
May 27, 2024
Orange Aquatic Centre lifeguards threatened with abusive behaviour during free entry period
Mar 21, 2024
Aligned Leisure secures contract to manage City of Casey aquatic, recreation and sport facilities
Feb 21, 2024
Allianz Australia backs AUSTSWIM and Masters Swimming Australia in launching free-to-learn program for adults
Jul 25, 2023
Post lockdown swimming lesson campaign launched by the Y Victoria
Nov 30, 2021
National Aquatic Industry Committee advises on conditions for swim teachers, lifeguards and instructors affected by Victoria's lockdowns
Jun 10, 2021
Australasian Leisure Management Magazine
Subscribe to the Magazine Today

Published since 1997 - Australasian Leisure Management Magazine is your go-to resource for sports, recreation, and tourism. Enjoy exclusive insights, expert analysis, and the latest trends.

Mailed to you six times a year, for an annual subscription from just $99.

New Issue
Australasian Leisure Management
Online Newsletter

Get business and operations news for $12 a month - plus headlines emailed twice a week. Covering aquatics, attractions, entertainment, events, fitness, parks, recreation, sport, tourism, and venues.