LPA launches video to help online ticket buyers avoid scams

Live Performance Australia (LPA) has launched a new video as part of its ongoing consumer education campaign about the potential dangers of buying tickets online.

The video is a companion to the LPA Safe Tix Guide and Consumer Guide: Buying and Selling Tickets in the Ticket Resale Market and includes some straightforward tips on how to avoid getting ripped off online.

Introducing the initiative, LPA Chief Executive Evelyn Richardson explains “online ticketing scams are a scourge for our industry, and LPA wants to make sure consumers are aware of the risks.

“There are rogue operators including some big name outfits based overseas who are ripping off our consumers, performers and producers.

“Better consumer education is an important part of the campaign to combat the problem. It’s also really important that anyone that buys fake tickets reports them to their local office of fair trading or consumer affairs. We also suggest they warn their friends and share our video on social media.”

In addition to industry-led consumer awareness campaigns, LPA is also working with government at the state and federal level to improve regulations to protect consumers.

Richardson added “cracking down on the ticket resale scammers requires a comprehensive and coordinated approach from government and industry.”

LPA is the peak body for Australia’s live performance industry. Established in 1917 and registered as an employers’ organisation under the Fair Work (Registered Organisations) Act 2009, LPA has over 400 Members nationally. We represent commercial producers, music promoters, major performing arts companies, small to medium companies, independent producers, major performing arts centres, metropolitan and regional venues, commercial theatres, stadiums and arenas, arts festivals, music festivals, and service providers such as ticketing companies and technical suppliers.

Click here to view the Safe Tix Guide.

Click here to view the Consumer Guide: Buying and Selling Tickets in the Ticket Resale Market

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