X-Golf Geelong named Victoria’s best in customer service excellence

X-Golf Geelong has been crowned Victoria’s best in hospitality customer service excellence in the 2025 Australian Achiever Awards - an achievement made possible by the dedication of its local staff and the ongoing support of the community.

This prestigious award is based on detailed customer feedback and an independent assessment process, recognising X-Golf Geelong as a leader not just in Victoria’s hospitality scene, but as a standout example of blending technology, community and memorable service.

Longterm X-Golfer and Geelong local 24-year-old Tommi Wesley says his local golfing hub has X-Golf Geelong has greatly improved his life over the last two years. 

Wesley explained “having somewhere safe and fun to hang out and do my thing with no judgement is something you don’t find everywhere. 

“The team knows the game and they make you feel welcome. They’re the best staff for a sports entertainment venue I’ve experienced, so it’s great to see them acknowledged for their effort.”

Behind every great experience at X-Golf Geelong is a passionate team of eight locals who go above and beyond to make every guest feel welcome. 

X-Golf Geelong co-owner Cody Craven says the team’s passion for hospitality and genuine connection with locals is what this award really recognises, commenting “we’re not just running a venue - we’re building friendships, celebrating achievements and creating a space where everyone feels part of a tightknit golfing community. 

“Winning this award is a huge honour for our whole team and it shows how every smile, every chat and every moment of care counts.” 

Since 1998, the Australian Achiever Awards have set the standard for service excellence across industries nationwide. 

As the venue looks ahead, the team remains focused on keeping that community spirit alive, ensuring every visit is memorable, welcoming and fun for all.

Located in one of Victoria’s fastest-growing regions, X-Golf Geelong offers immersive golf simulators, a vibrant social atmosphere and a commitment to excellent service, attracting a wide range of visitors, from seasoned golfers to first-timers, families, social groups and corporate clients.