Australasian Leisure Management
Oct 13, 2014

Sentosa Island advances more mobile engagement

Singapore's Sentosa Development Corporation (SDC) and the M1 techology group have partnered up to introduce the Wireless@SG service in Sentosa on a one-year trial basis.

The initiative will allow visitors to Sentosa Island to tap into free Wi-Fi at the Beach Station, Imbiah Lookout, The Port of Lost Wonder, and Mount Faber Leisure Group’s (MFLG) facilities which are deemed as Sentosa’s key transport hubs and popular points of interest.

SDC Divisional Director for Information Technology Eu Kwang Chin explained said that over the past three years SDC has invested in various mobile solutions.

Eu stated that in a world where “connectivity on the go is increasingly important, this initiative will add to Sentosa’s guest services by providing visitors easier access to information on Sentosa’s attractions and dining options.”

In addition, Sentosa guests connected to Wireless@SG can also tap on the free Wi-Fi to make use of SDC’s mobile solutions such as the RFID-based Sentosa Play Pass, MySentosa and SentosaLens mobile applications, and the Sentosa Online Store. These applications with interactive features provide valuable and real-time information about Sentosa and allow guests to purchase tickets and easily navigate the island.

Eu went on to explain “(visitors) can also obtain directions for getting around the island, and share photos of their island adventures on social media with their friends instantaneously – all at no cost.”

SDC will also study the take-up rate and usage patterns at the four hotspots during the trial period, before proceeding with roll-out plans in the subsequent phases of the initiative as necessitated by demand. These could include extending coverage progressively to more locations island-wide, or raising surfing speeds up where appropriate.

M1 Development and Enterprise Services Director Willis Sim added “Wireless@SG access allows Sentosa visitors, especially tourists, to enjoy a much richer experience during their visit, and M1 is pleased to partner Sentosa to provide this service to its guests and businesses.

“We look forward to working with Sentosa and other tourist destinations to further enlarge Singapore’s Wireless@SG footprint to enhance the visitor experience.”

IDA Development Group Assistant Chief Executive Khoong Hock Yun concluded “IDA is heartened by the strong support from Sentosa to expand the Wireless@SG footprint onto Singapore’s leading leisure and lifestyle resort destination.

“Since the Wireless@SG rollout in Sentosa, we are seeing an approximate 20,000 to 40,000 users accessing the free Wi-Fi daily onsite.”

The Sentosa Island Wi-Fi service is one of the largest free outdoor Wi-Fi sites in Singapore.

28th December 2013 - MERLIN ENTERTAINMENTS TO OPEN MADAME TUSSAUDS ATTRACTION ON SINGAPORE’S SENTOSA ISLAND

27th August 2012 - FREE ADMISSION TO SENTOSA ISLAND ON 1ST SEPTEMBER ANNIVERSARY

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