Australasian Leisure Management
Mar 21, 2018

Qualmark awards Silver status to Christchurch Adventure Park

The Christchurch Adventure Park has been recognised as among the most safe and sustainable tourism businesses in the country by New Zealand tourism's quality assurance organisation, Qualmark.

Christchurch Adventure Park General Manager, Anne Newman, says the organisation is thrilled to receive a Silver Sustainable Tourism Business Award on its first application for Qualmark accreditation.

Newman explained “Qualmark is well recognised in New Zealand as a mark of quality in the tourism sector, so it was important to us to go through this independent review of our business and benchmark what we are doing against other tourism operators around the country.

“To achieve Silver status in our first application, and particularly after being closed for 10 months following the Port Hills fires, is testament to our excellent staff and the passion and commitment they pour into this Park.”

To attain Qualmark accreditation, businesses are assessed against various criteria in four key areas: Health and Safety; Environment; Social/People; and Economic.

According to Qualmark, a Silver award is evidence of a sophisticated tourism business that consistently exceeds visitor expectations; proactive leadership and management ensure that a culture of high performance is evident throughout the entire business; and that a business will have a real focus on continuously improving their economic, social and environmental performance to ensure the tourism product they deliver is a genuine, constantly improving sustainable experience.

Newman says the accreditation process has been a valuable exercise for the business, particularly in terms of identifying small changes that could go a long way to making the Christchurch Adventure Park an even more environmentally sustainable operation.

She added “to achieve Qualmark accreditation you must go through a comprehensive review of all facets of the business, so this has been a useful opportunity for us to take a fresh look at how we do things and what we could improve.

“We are very proud to have got this Adventure Park back up and running, and to be back to the same trail capacity as we had pre-fires. There are so many more exciting developments still to come and I am sure that this will all help to put us in contention for the top Gold award in the future.”

Christchurch Adventure Park’s recovery from the Port Hills fire of 2017 is a feature in the latest issue of Australasian Leisure Management

5th December 2017 - CHRISTCHURCH ADVENTURE PARK RE-OPENS

6th October 2017 - ADVENTURE PARK TO BE DEVELOPED IN PORIRUA 

13th July 2017 - CHRISTCHURCH COUNCIL BACKS FUNDING FOR NEW BRIGHTON HOT POOLS 

15th June 2017 - RECORD NUMBERS TAKE TO NEW ZEALAND’S NATIONAL WALKING TRAIL

12th May 2017 - DEPARTMENT OF CONSERVATION TO RAISE CHARGES FOR OVERSEAS VISITORS WALKING NEW ZEALAND’S TRAILS 

21st December 2016 - CHRISTCHURCH ADVENTURE PARK A FIRST FOR THE SOUTHERN HEMISPHERE

16th December 2016 - CHRISTCHURCH ADVENTURE PARK GETS OFFICIAL OPENING 

20th October 2016 - CHRISTCHURCH ADVENTURE PARK BEGINS INSTALLATION OF THE LONGEST CHAIRLIFT IN NEW ZEALAND 

8th September 2016 - CHRISTCHURCH ADVENTURE PARK ON TRACK FOR DECEMBER OPENING 

25th September 2013 - TOP 10 HOLIDAY PARKS LAUNCHES QUALMARK-STANDARD TOP MOTEL PRODUCT


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