Qualification Recognition for Duty Managers

Recognising the importance and uniqueness of the Duty Manager within the aquatic, recreation and sports facility industry, the MSAC Institute of Training have developed a qualification specifically for the Duty Managerâs role.
Developed by its SportFutures traineeships brand, the MSAC Institute of Training's Duty Manager Qualification draws on the expertise of two of Victoriaâs premier sporting facilities, the Melbourne Sports & Aquatic Centre (MSAC) and the State Netball & Hockey Centre (SNHC). It also benefitted from the collaboration of the Croydon Leisure and Aquatic Centre, the Monash Aquatic and Recreation Centre, Verve Knowledge & Skills and Jobs Plus.
On a shift by shift basis, the Duty Manager is the face of aquatic, recreation and sports facilities. Duty Managers are charged with the huge responsibility of overseeing the efficient and effective management and operations of all areas of the facility, supervising staff and a diverse range of patrons, ensuring the correct operation and management of technical plant room equipment and maintaining the centre in a hygienic, clean, safe and presentable condition.
The list of responsibilities for a Duty Manager is long, varied and often unique to a facility.
Naomi Dempsey, Business & Training Manager for the MSAC Institute of Training (MIT) has been overwhelmed with response to the qualification so far, explaining that âthe SportFutures Duty Manager qualification has been developed by industry, for the industry and has so far been very well received.
âItâs an opportunity for the Duty Manager to be recognised for the role they play and the skills they already possess, but more importantly to ensure they are well equipped with all required skills and training for such a unique position�?.
Participants of the qualification will undertake units in the areas of Human Resource Management, Occupational Health and Safety, Risk Management, Aquatics, Technology, Finance and Cash Handling and Community Recreation.
The benefits of the SportFutures Duty Manager Qualification extend not just to the individual, but provide some huge advantages for employers. As Dempsey adds, âthe qualification reduces risk and gives employers the confidence that their facility is in the hands of a highly trained and capable Duty Manager. âAt the MSAC Institute of Training we offer a range of competency based training that allows for workplace customisation, as well as flexible training delivery options�?.
Upon successful completion Duty Managers will receive a nationally accredited qualification (Certificate IV in Community Recreation) with additional accreditations available, which Naomi says âin addition to gaining a qualification and a career path within the industry, the Duty Manager will be exposed to ongoing professional development opportunities and networking functions available to them through the MSAC Institute of Training.�?
More information about the SportFutures Duty Manager Qualification can be gained through contacting the MSAC Institute of Training on 03 9926 1300.
msacinstitute@ssct.com.au
http://www.msacinstitute.com.au