New Destination and Audience Executive appointed to Arts Centre Melbourne leadership team

Arts Centre Melbourne has announced the appointment of Kim Berkers to the role of Executive Director, Destination and Audience.

Bringing experience in hospitality, a steadfast dedication to brand positioning and a passion for crafting enduring customer experiences, Berkers will lead the customer service, engagement, innovation and strategic communications functions at Arts Centre Melbourne.

Berkers joins Arts Centre Melbourne from her most recent role as Chief Executive of the Scott Pickett Group, one of Australia’s most successful restaurant groups, with individual brands including Longrain, Chancery Lane, Estelle, Matilda, Smith Street Bistrot and the newly opened Audrey’s at the refurbished Continental Hotel in Sorrento.

She has previously held senior leadership roles at the Atlantic Group and Delaware North Companies Australia, overseeing prestigious major events at the Australian Open and Australian Formula One Grand Prix.

Commenting on her new role, Berkers (pictured) stated “I’m really looking forward to working with the Arts Centre Melbourne team at this exciting point in history utilising my background in the service industry to ensure that every aspect of customer service, engagement and brand development is front of mind.

“The impact of the performing arts on the community is incredibly special and leaves an enduring impression. My first memory of the arts precinct is going to the Sidney Myer Music Bowl as a child when it was transformed into an ice-skating rink every winter.”

Arts Centre Melbourne Chief Executive, Karen Quinlan added “Kim is a results-oriented leader with an impressive record of driving business success.

“Kim’s experience and business acumen will be invaluable in refreshing our existing offers and delivering our two new food and beverage outlets as part of the Melbourne Arts Precinct Transformation.”