Kuala Lumpur Convention Centre secures AIPC Gold Re-certification

Malaysia’s purpose-built venue, the Kuala Lumpur Convention Centre - managed by Convex Malaysia Sdn Bhd, a joint-venture between KLCC (Holdings) Sdn Bhd and ASM Global - has announced the successful re-certification of its AIPC Gold Certification, a mark of excellence in the global business events industry.

This achievement reaffirms the world class venue’s unwavering commitment to delivering exceptional experiences for event organisers and delegates.

The AIPC Quality Standards Program is a rigorous assessment process that evaluates convention centres across ten key areas, including customer service, facilities and operations, employee relations, safety, and environmental responsibility. The Centre achieved an impressive average aggregate rounded score of 3.95, exceeding expectations and demonstrating its dedication to world-class standards.

The AIPC Gold Certification signifies the Centre’s position among the industry’s elite. Achieving this distinction strengthens the premier venue’s competitive edge in attracting major international conventions and exhibitions.

John Burke, General Manager of the Centre enthused “we are incredibly honoured to receive the AIPC Gold certification once again. This prestigious recognition is a testament to the tireless efforts of our entire team who are dedicated to exceeding expectations and delivering exceptional service to our clients. Even as our building is about to celebrate its 20th year, it’s the unwavering dedication and commitment of our team that ensures the Centre continues to deliver an exemplary event experience. We are committed to continuous improvement and look forward to building upon this legacy of excellence.”

The Centre became Asia’s first venue to be recognised with the AIPC Gold certification in 2010. The AIPC Quality Standards Certification program is assessed by the designated external auditor, Knowlan Consulting Group, which specialises in strategic management consulting.

For more information on the Kuala Lumpur Convention Centre 

Image. The Kuala Lumpur Convention Centre team pose with renewed AIPC Gold Certificate