Traveloka launches new digital tourism solutions in Australia

Traveloka, Southeast Asia’s leading travel platform, has officially launched its new digital solutions in the Australian market, representing a significant opportunity for Australian travel agents, wholesalers, tour operators, and corporate travel managers to diversify inventory and streamline client service delivery with Traveloka’s integrated ecosystem.

Traveloka’s official launch opens the door to future B2B partnerships, including trade portal access, API integrations, and regional campaigns with wholesalers and tourism boards.

Albert Albert, Co-Founder of Traveloka advised “we are not just here to serve travellers, we are here to enable the industry, and we look forward to building strong trade relationships in Australia.”

As Traveloka deepens its presence in the Australian market, it remains committed to supporting the tourism industry through innovative campaigns and growing partnerships, continuously enhancing its platform to deliver seamless, efficient, and enriching travel experiences for both travellers and the professionals who serve them.

Albert enthused “we are excited to bring our platform to Australia in an official capacity, offering a powerful new distribution channel. With over 140 million app downloads, deep partnerships in Southeast Asia, and flexible booking features, we are well-positioned to support Australia’s dynamic travel industry.”

Traveloka enters the market at a time when travel complexity is top of mind. New research commissioned by Traveloka in June 2025 found that 42% of Australian travellers experienced stress on their most recent holiday, with nearly half (48%) of those who travelled to Southeast Asia reporting the same, from changing flights and airport transfers to issues with local connectivity and accommodation on arrival.

These findings underscore the need for trusted, tech-enabled tools that simplify logistics, reduce after-hours intervention, and maintain client satisfaction.

The study also found:

• 61% of Australians say changing flights is difficult

• 60% would struggle to find alternative accommodation if a booking fails

• 43% believe it’s hard to get customer support from their booking provider

• 51% would have trouble connecting to a local network on arrival

Traveloka’s platform addresses these issues with:

• Free eSim providing instant connectivity.

• Access to more than 2.2 million accommodation options and 250+ airlines.

• Localised supply networks and direct integrations with key Southeast Asian operators.

• Easy, flexible refund and rescheduling tools.

• Airport transfers, car rentals, and local experiences.

• 24/7 multilingual customer support via live chat.

• Commissionable product offerings for trade distribution.

Albert added “as we continue to scale globally, our priority is to support local travel ecosystems with flexible tools, competitive inventory and collaborative partnerships.

“We are looking forward to working closely with Australia’s travel industry, providing the travel industry with a reliable platform that enhances operational efficiency, simplifies complex itineraries, and helps deliver exceptional service to their clients.”

Learn more at www.traveloka.com