TIA announces theme and keynote speakers for 2024 Tourism Summit Aotearoa

The theme and keynote speakers for this year’s Tourism Summit Aotearoa have been announced by Tourism Industry Aotearoa (TIA)  with the event taking place on 6th November 2024 at Cordis Auckland.   

Widely regarded as tourism’s must-attend thought leadership event, Tourism Summit Aotearoa is a key event on the annual tourism calendar, bringing together more than 300 business and industry leaders from around New Zealand.

 This year’s theme, ‘Visitor Experience (VX) in a Changing World,’ reflects the need for tourism businesses to continually enhance how they engage with visitors to deliver exceptional and authentic experiences in line with international travel trends.  

Rebecca Ingram, TIA Chief Executive noted "Tourism operators need to look at ways to elevate their visitor experience to ensure we keep New Zealand high on travellers' bucket lists.

 “Our goal is to address the evolving expectations of today’s visitors and provide actionable insights for our industry.”  

The Summit will feature prominent keynote speakers, including:

• Amanda Stevens, an international expert from Australia, known for her impactful presentations on enhancing visitor experiences. Her impressive presentation provides actionable insights and solid takeaways for building better guest experiences.

• Frances Valintine CNZM, Founder & Board Director of academyEX, will delve into “How Technology and Changing Demographics are Reimagining Social Experiences.” Valintine will explore how shifts in social interaction, the rise of the conscious consumer and the quest for authenticity are shaping investment decisions and tourism experiences.  

The Summit will begin with keynote addresses by Rebecca Ingram (TIA), NZ Minister for Tourism and Hospitality Matt Doocey), Air New Zealand and Tourism  New Zealand, providing essential insights into the current state of the tourism industry.  

The Summit will be followed in the evening by the New Zealand Tourism Awards, celebrating outstanding tourism businesses and individuals, with 14 award winners to be announced at the gala dinner event.   

For more details and to register, visit: Tourism Summit Aotearoa  New Zealand Tourism Awards