Australasian Leisure Management
Mar 22, 2022

Rotorua's Rainbow Springs Nature Park to close after 'all options were explored'

Rotorua visitor attraction Rainbow Springs Nature Park is to cease opening to the public after 90 years of operations, with its closure blamed on the impacts of the COVID-19 pandemic.

Announcement of the closure of the Ngāi Tahu Tourism operated attraction comes in the wake of an announcement from the group last month that, with international borders still closed, Rainbow Springs was no longer “financially viable”.

Announcing the closure, Ngāi Tahu Tourism Chief Executive, Craig Ellison stated "after a consultation process with affected kaimahi, we have made the difficult decision to close Rainbow Springs Nature Park in Rotorua.

“I would like to assure you that all options were explored in the context of long-term sustainability and closure was not an option taken lightly.”

Ellison said that Rainbow Springs had always brought with it “substantial operating and maintenance costs which had been under consideration by Ngāi Tahu Tourism for some time”, noting "within this context and coupled with the current restricted and uncertain climate, Rainbow Springs Nature Park cannot be financially viable. The park relied heavily on international manuhiri, and it is not expected tourism levels will be back to their pre-pandemic levels for many more months to come.

“Ngāi Tahu Tourism is focused on long-term sustainability and has a mandate from whānau to make good choices when it comes to intergenerational investment.

“We empathise with the nostalgia that the Rotorua community has with Rainbow Springs, and we are sad that the current restrictions, the high maintenance costs, and ongoing uncertainty mean that things are not sustainable for the future.

“We evaluated all options and did not rush this decision.

“After much consideration of all possible scenarios, and prioritising our kaimahi and animal welfare, we will close its doors permanently and rehome the wildlife by September.

Ellison said Ngāi Tahu Holdings is in very preliminary discussions with a collective of Ngāti Whakaue entities on the potential purchase of Rainbow Springs.

He added "meanwhile, our focus is firmly on supporting our impacted kaimahi and ensuring the welfare of all animals in this transition period.

“Just as we are looking at the possible transition options for our kaimahi we will also look to secure the best and safest rehoming options for all animals affected by the closure. We will proactively work with the Zoo and Aquarium Association to relocate the animals.”

Ellison also confirmed their commitment to their kiwi conservation work at the National Kiwi Hatchery, also located at Rainbow Springs, which will remain operational.

He concluded "the Hatchery is open and will continue to operate at this site for the foreseeable future while we develop plans to move it to the recently re-opened Agrodome site.”

Images: The entrance to Rainbow Springs Nature Park (top), its Big Sphlash waterride (middle) and the National Kiwi Hatchery (below).

Related Articles

Survey shows New Zealand tourism business revenue plunging 60%
Feb 23, 2022
New Zealand tourism businesses facing toughest ever trading conditions
Feb 21, 2022
New Zealand tourism businesses facing cybersecurity challenges
Jan 31, 2022
New statistics show COVID’s devastating impact on New Zealand tourism
Dec 9, 2021
Challenges ahead for New Zealand tourism in 2022
Dec 8, 2021
Vaccine certificates mandated at Ngai Tahu Tourism attractions
Nov 30, 2021
Two major New Zealand tourism events move online for 2021  
Oct 28, 2021
New Zealand tourism prepared for lengthy lockdown
Aug 28, 2021
Zoo and Aquarium Association conference commences as an online event
Aug 2, 2021
New Zealand Tourism Minister announces Industry Transformation Plan to guide holiday areas away from overtourism
May 5, 2021
New Zealand tourism industry looks to futureproofing
Apr 26, 2021
New Zealand tourism ready to work with Government on industry future
Mar 18, 2021
New Zealand Tourism Minister says industry 'shouldn't expect more Government support'
Feb 12, 2021
Hamilton Zoo gets Zoo and Aquarium Association recognition for animal welfare practices
Jan 13, 2021
New Zealand Tourism Minister sets goals to attract 'high-net-worth’ visitors
Nov 19, 2020
New Zealand tourism operators struggling with staffing
Nov 17, 2020
Rotorua’s National Kiwi Hatchery announces reopening to visitors
Sep 22, 2020
Ngai Tahu Tourism Dart River Adventures reopening in time for summer
Sep 9, 2020
Ngai Tahu Tourism takes full ownership of The Station booking and information hub
Sep 7, 2020
Ngai Tahu Tourism jetboating attractions first to reopen
May 29, 2020
Ngai Tahu Tourism unveils Maori names for jet boat fleet
Nov 7, 2019
Ngai Tahu Tourism looks to launch electric jet boat
Oct 15, 2019
Ngai Tahu Tourism and Antarctica New Zealand launch new Scotts Base partnership
Sep 24, 2019
Ngai Tahu Tourism increases investment in its people
Sep 19, 2018
Rotorua’s new night-time wildlife experience
Jan 7, 2017
New Lazer Maze opens at Rotorua's Rainbow Springs
Jan 8, 2014
Dinosaur to star in Rainbow Springs' NZ$10 million Big Splash water ride
Nov 29, 2011
Australasian Leisure Management Magazine
Subscribe to the Magazine Today

Published since 1997 - Australasian Leisure Management Magazine is your go-to resource for sports, recreation, and tourism. Enjoy exclusive insights, expert analysis, and the latest trends.

Mailed to you six times a year, for an annual subscription from just $99.

New Issue
Australasian Leisure Management
Online Newsletter

Get business and operations news for $12 a month - plus headlines emailed twice a week. Covering aquatics, attractions, entertainment, events, fitness, parks, recreation, sport, tourism, and venues.