Next Generation IP Enabled Keyless Locker Systems

Vlocker International have introduced IP connectivity for remote management, configuration, diagnostics and support in their latest generation of keyless electronic locker storage systems.

The latest Vlocker software is designed to remotely access the IP enabled ‘Pay Kiosks’ via the internet allowing settings, prices and locker status to be remotely adjusted, locker hire and payment history to be accessed and in the event of any problems, undertake remote diagnostics to identify what the problem is thereby reducing the time required on site or eliminating the need for a site visit completely.

‘Vlocker Remote’ is designed to reduce the hidden cost of ownership and ensure the maximum up time of a locker system. In the event of any problems the cause of the problem can often be identified without sending someone to site and often that problem can be simply rectified either remotely or clear instructions can be given as to what is required thereby eliminating the cost and time delay of a technician to be sent to site. In the unlikely event that a technician is required to attend site they will know ahead of time what is required making the site visit quicker and more efficient.

‘Vlocker Remote’ also allows authorised persons full access to revenue history and statistics.

Manufactured in Australia from the finest galvanised and electro-galvanised steel, Vlockers feature rugged and secure construction to withstand break-in and vandalism attempts. They are also available in various sizes optional features such as laptop power recharging.

Pricing methods:
Daily or hourly rates, initial free hire period, multi-day hire, payment in advance or in arrears, excess hire charged when finishing hire.

Payment methods:
Notes or coins in any currency, master card, visa, AMEX and other credit cards, cash cards, integration with hotel or proprietary billing systems, RFID bands or tokens. 

User Interfaces:
Users interact with our lockers using latest technology water proof anti-vandal touch screens or simple keypads and small LCD displays.

Networked ‘Pay Kiosks’ and locker groups:
If a particular ‘ay Kiosk’ is busy users can access ANY nearby ‘Pay Kiosk’ that is in visual range of a locker to hire or re-open.

If all lockers near a ‘Pay Kiosk’ are in use then nearby lockers connected to a different ‘Pay Kiosk’ will be issued.

If a ‘Pay Kiosk’ is out of service then locker access is still available from other nearby ‘Pay Kiosks’.

Management access, features and reporting:
‘Pay Kiosks’ and locker systems are fully accessible either locally or via the Internet for the purposes of management, support and reporting. 

Use a laptop, iPhone or iPad to manage locker systems either from within the locker location or anywhere in the world. 

All lockers can be managed and controlled by any ‘Pay Kiosk’ so Vlocker attendants or support staff can assist customers from the nearest ‘Pay Kiosk’. 

Manager login is via PIN code or magnetic swipe card and PIN code. 

Vlockers also feature multiple security levels exist allowing different staff to have access only to approved functions. Security levels include administrator, technician and attendant.

Many management and statistical reports are available either vie scheduled e-mail service or real time web portal.

Functions able to be carried out by staff subject to security level include:

• Enable/disable/reserve lockers
• Lookup PIN codes
• Issue free lockers
• Lookup hire and payment history
• Lookup door open history
• View locker status for one or more lockers – filter by all, hired, available, expired, disabled, etc
• Open one or more lockers instantly for cleaning, inspection or security check
• View site status – shows current status of all ‘Pay Kiosks’ including on-line/off-line, database status, credit card interface status, number of available lockers
• Perform note reader and coin reader tests
• View revenue summaries for any period
• Place ‘Pay Kiosks’ on-line or off-line
• Site configuration including adding lockers and ‘Pay Kiosks’, setting up ‘Pay Kiosk’ and locker groups, setting up locker directions and opening priorities, managing staff codes and access levels, configuring reset schedules and deploying software upgrades.

The latest developments in lockers are featured in the October/November 2010 issue of Australasian Leisure Management.

For more information contact Vlocker International Pty Ltd on 07 3808 8177, E: sales@vlocker.com, www.vlocker.com