Australasian Leisure Management
May 21, 2010

New Chief at Tickets.com

John Walker has been appointed President and Chief Executive of Tickets.com, the wholly owned subsidiary of MLB Advanced Media, LP (MLBAM), Major League Baseballâs interactive media and internet company.

Walker replaces Larry Witherspoon.

As MLBAM Chief Executive Bob Bowman explained "we appreciate the invaluable service Larry Witherspoon gave to Tickets.com," adding that "as the organisation progresses, we look forward to John Walker's extensive business leadership, strategic planning and ticketing background successfully positioning Tickets.com for its future."

Walker, who will report directly to Bowman, brings more than 20 years of professional sports franchise and collegiate athletic ticketing and business development experience to his new position. Prior to joining Tickets.com, he served as Senior Vice President of Business Development for the NBA's Phoenix Suns and US Airways Centre. In this capacity, he was responsible for all ticketing operations and sales, customer service, customer relationship management (CRM), digital media, and new business initiatives for the Suns. Previously, Walker served as the Suns Vice President of Ticket Operations and Sales for the Suns, the Phoenix Mercury (WNBA), Arizona Rattlers (AFL), America West Arena and the Dodge Theatre.

Speaking of his appointment Walker explains "I am very excited to be joining such a talented team at Tickets.com.

"Tickets.com has long been considered a leader in developing ticketing technologies that benefit the end-to-end purchasing experience. The 'forward thinking' relationship with its existing client base, coupled with the innovative synergy it shares with MLBAM, creates an extremely bright future for Tickets.com. I feel fortunate to have this opportunity at such an important time in the company's history.

"Going forward, one of my main goals will be to deliver a world class experience for (customers and clients) at every touch point with Tickets.com. It won't happen overnight - but (customers and clients) should start seeing some progress over the next couple of months. I also plan on more frequent communications from my office, providing updates on the company's progress to both our customers and partners."

Tickets.com is a leading provider of fully integrated event ticketing solutions and services for thousands of top arts, entertainment, and sports organizations worldwide. Delivering the latest in ticketing technology, Tickets.com offers the advanced ProVenue® ticketing platform, which serves the core of a comprehensive suite of integrated features, products, and services that help clients enhance ticket sales, marketing efforts, and overall customer experience.

Locally David Borg remains in the role of General Manager - Asia Pacific.

Click here to contact Tickets.com via their entry in the Australasian Leisure Management Supplier Directory.  

30th November 2009 - TICKETS.COM PARTNERS WITH LASTTIX

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