Customer satisfaction ranks high for Perth's Optus Stadium summer events

Over 650,000 patrons attended Optus Stadium over the summer season with the venue's mantra of 'fans first' highlighted in the customer satisfaction results.

92% customer satisfaction was recorded for matches played by Perth Scorchers - the Australian domestic Twenty20 franchise cricket team representing Perth in the Big Bash League. When the Scorchers won the Big Bash League (BBL) Grand Final they did so in front of nearly 54,000 fans, setting a new cricket attendance record for any BBL final in history.

The fan experience on offer at Optus Stadium, coupled with the outstanding success of the Perth Scorchers, resulted in Western Australians flocking to Optus Stadium in record numbers throughout the cricket season. 92% satisfaction was also recorded for the T20 Australia v England match.

It's not just sporting events setting records.

The Guns and Roses concert at Optus Stadium in November 2022 recorded 83% customer satisfaction while Ed Sheeran's recent performance in front of 73,092 fans set a new attendance record for both Optus Stadium and Western Australian venues.

Nearly 13,000 guests also attended meetings and special events within the venue's more than 40 private function spaces.

Optus Stadium's record breaking summer is expected to extend into this weekend with a bumper crowd of fans predicted to turn out for the first Western Derby AFL match between the West Coast Eagles and the Fremantle Dockers.

WA Sport and Recreation Minister David Templeman notes "Western Australia continues to punch above our weight against other States in delivering world class sport and entertainment experiences.

"Optus Stadium is one of the world's great venues and attracts thousands of interstate and international visitors every year.

"With the AFL season now upon us, the venue will fill with Fremantle and West Coast Eagles supporters as they flock to the stadium in support of their team."