Albury Entertainment Centre introduces TicketServ Asia Pacific technology

TicketServ Asia Pacific has announced that the Albury Entertainment Centre has just introduced its SRO system for their complete ticketing, marketing, membership needs.

Albury Entertainment Centre, located in the heart of the CBD in Swift Street, is the city's premier function and performing arts venue.

Set in picturesque QEII Square - just metres from the city's retail heart, Art Gallery, award-winning library , museum, restaurants, clubs and a wide variety of accommodation.

The venue is made up of two buildings joined by a covered walkway.

The spaces in these two wings are extremely flexible and can be configured to accommodate events ranging from corporate meetings, conferences, seminars, workshops and product launches to exhibitions, gala evenings, grand balls and full-scale theatre productions.

Albury Entertainment Centre can be tailored to suit any size of event from 20 to 1,000 people.

Extending installs of SRO in Australia supplied and supported by TicketServ Asia Pacific, Albury Entertainment Centre have moved over to SRO, converting with nearly 10 years of historical data.

Converting this valuable data, along with the core system features in marketing, will allow Albury Entertainment Centre to utilise the inbuilt and powerful SRO marketing tools and build upon both current and past data for growing audiences.

Albury Entertainment Centre joins a growing number of sites coming on board with TicketServ and SRO, including the recently opened Murray Art Museum Albury (MAMA).

Commenting on the installation, TicketServ founder and Managing Director Ian English stated “it is great to see this well run and long established site come on board with us and joining the growing SRO user base.

“The earlier launch of MAMA using SRO for their opening in October showed the flexibility of the software really well, and the use across the Albury sites will grow and grow.”

Albury Entertainment Centre Venue Manager Brendan Maher is enthusiastic about the implementation, commenting “dealing with the company was a delight, so very accommodating and professional at all times, nothing was a problem and easy to deal with.

“The changeover was well planned and timed along with a well thought out plan and certain tasks to action each day. The training of staff was professional with a step by step clear approach to easily absorb. All our data was maintained and going live was seamless. “

Albury Entertainment Centre’s Rebekah Brook added “the whole changeover process has been seamless with all data converted overnight, allowing us to go live the next day.

“We had five days of comprehensive training and the support team have been amazing.”

TicketServ Asia Pacific is the Asia Pacific representative of the SRO (which stands Standing Room Only) ticketing suite and the iPlanner venue management solution.

SRO4 is a fresh new approach to the development of CRM-centric ticketing and marketing systems.

This global standards system is designed to deliver a completely innovative approach to Ticketing , Customer profiling and associated system needs, helping you drive sales of tickets, packages, merchandise, memberships and more, through a single basket approach.

iPlanner is a world class product that provide user-friendly software for event management for theatres, concert halls, museums and other organisations in the cultural sector and is used for the entire information logistics, staffing and management of events.

Click here to contact TicketServ Asia Pacific via their entry in the Australasian Leisure Management Supplier Directory.

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